Deliveries and returns 

Our modes of transmissions:

DisneyShop Collection  following work with the carriers: Mondial Relay and La Poste. 

DisneyShop Collection made in France and international shipments (see delivered countries).

Orders are shipped within 72 hours after receiving your payment. A link with the tracking number of your parcel will then be given to you by mail. 

Shipping costs include packing expenses, handling charges and shipping charges. The items are carefully packaged to ensure their good reception. 

DisneShop Collection  will be in no way responsible for any loss or damage during the transport. Mondial Relay sending includes a maximum of 25 euros insurance loss, sending by mail (letter followed, colissimo and chronopost) includes no insurance in case of loss or damage. 


DisneyShop Collection  promotes recycling by focusing on packaging that has been served (boxes various, envelopes, bubble, paper newspapers...)

Delivery rates: 

FREE delivery in global relay RELAY for FRANCE and Belgium to 38 EUROS of purchases (excluding shipping costs)

By Mondial Relay (insurance included in case of loss)

  • France: 4.50 euros at 7.90 euros
  • Belgium and Luxembourg : 4.50 euros at 7.90 euros
  • Italy, Portugal and Austria : of 11.20 euros to 15.60 euros
  • Spainto 8.40 euros at 14.60 euros
  • Germany: of 9.50 euros at 14.60 euros
  • United Kingdom: of 10.20 euros at 14.60 euros

By La Poste (insurance not included in case of loss)

  • France: of 2.30 euros at 11.50 euros with follow-up
  • Europe (Belgium, Luxembourg, Italy, Portugal, United Kingdom, Germany, Spain, Austria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Netherlands, Poland, Bulgaria, Romania, Slovakia, Sweden and Switzerland):   5.70 euros to 21.20 euros with follow-up
  • World (Japan, USA, Australia, Canada, China, Hong Kong): from 6.30 euros to 46.20 euros with follow-up

Chronopost Chrono13 (next day delivery before 13 h after start of the package) for the France : 29 euros to 40 euros.

Our return policy: 

The customer has 14 days from delivery to return the product and without particular reasonreturn in follow-up costs being at his expense. The product must be returned in the same conditions as for sending in follow-up. It is then refunded the price of the product + shipping in the month of receipt of it by the company DisneyShop Collection. However, returned incomplete, damaged or soiled products will not be taken back.

See return policy the General conditions of sale.

DisneyShop Collection