GENERAL TERMS OF SALE

Information

CORONAVISRUS - COVID-19

As of 14/03/2020: Following the new measures of the French government.

DisneyShop Collection remains open as there is no reception to the public.

Nevertheless we would like to inform our customers that all our items come from stock on site present for several months, everything is washed before the sale.

However, in order to limit travel and for the safety of all, world Relay shipments are suspended until further notice, we will ship orders only via the Post Office.

All items sent will be disinfected. That said, we recommend that you all wash the stuffed animals at a minimum of 60 degrees and re-disinfect the items for reception.

It is time to be responsible together to defeat this pandemic.

Take care of yourself and your loved ones

DisneyShop Collection is a site unofficial Disney commodity sales. DisneyShop Collection is in no way affiliated with Walt Disney Compagny or any of its subsidiaries. All products on this site are used products that have already been served or come from personal collections purchased from individuals. 

The texts on this site are written by DisneyShop Collection, photos of the articles are owned by DisneyShop Collection and the images appearing were taken or created by DisneyShop Collection.

Rule 1: Object

 

The terms and conditions of sales described below detail the company's rights and obligations DisneyShop Collection and its customers in connection with the sale of the following goods: Disney used derivatives

These terms and conditions of sale are concluded between DisneyShop Collection and any natural person ("You") wishing to make a purchase on the website  

These Terms and Conditions govern exclusively your relationship with DisneyShop Collection

DisneyShop Collection reserves the right to change the Terms and Conditions at any time. They will then be applicable as soon as they are put online.

Any performance performed by the company DisneyShop Collection implies the buyer's full adherence to these terms and conditions of sale. 

 

Rule 2: Product Presentation

 

The characteristics of the products offered for sale are presented in the "Catalogue" section of our website. Photographs do not fall within the scope of the contract. The responsibility of society DisneyShop Collection cannot be initiated if errors have been made. All texts and images presented on the company's website DisneyShop Collection are reserved for the whole world for copyright and intellectual property; their reproduction, even partial, is strictly prohibited. 

 

 Rule 3: Duration of offer to sell

 

The products are offered for sale until the stock runs out. If a product becomes unavailable is ordered, the customer will be informed of this unavailability, as soon as possible, by email or mail. 

 

 Rule 4: Product prices

 

 The "Catalogue" section of our website shows prices in euros including all taxes, excluding postage. The amount of VAT is specified when the customer selects a product and the shipping costs appear on the screen at the end of the selection of the different products by the customer.

 

The company DisneyShop Collection reserves the right to change its prices at any time but the products ordered are charged at the current price when the order is registered.

 

The proposed rates include discounts and rebates that the company DisneyShop Collection would have to grant in view of its results or the purchaser's assumption of certain benefits.

 

No discount will be given in the event of an advance payment. 

 

 Rule 5: Command

 

 The customer validates their order when they activate the "Confirm your order" link at the bottom of the "Summary of Your Order" page after accepting these terms of sale. Before this validation, it is always proposed to the customer to check each of the elements of his order; it can correct any errors. The  Company DisneyShop Collection Confirms the order by email; this information includes all the elements of the order and the customer's right to withdraw. The data recorded by the company DisneyShop Collection proof of the nature, content and date of the order. This is archived by the company DisneyShop Collection under the legal conditions and deadlines; The customer can access this archive by contacting the Customer Relations department. 

 

 Rule 6: Payment terms

 

 The payment is made in full when ordering by cheque, bank card with Payplug or by PAYPAL. 

 

Payments by cheque or unregistered transfer by  DisneyShop Collection within a 7-day period from the day the order will result in the cancellation of the transaction.

 

 Rule 7 Late payment

 

 In the event of a total or partial default of the goods delivered on the day of receipt, the buyer must pay the company DisneyShop Collection a late penalty equal to one and a half times the legal interest rate.

 

The rate of legal interest chosen is that in effect on the day of the delivery of the goods.

 

This penalty is calculated on the tax-free amount of the remaining amount due, and runs from the due date of the price without any prior notice being required.

 

In accordance with Sections 441-6 v. and D. 441-5 v. com., any late payment entails, in addition to late penalties, an obligation for the debtor to pay a lump sum payment of 40 euros for collection costs.

 

Additional compensation may be claimed, on supporting documentation, where the collection costs exposed are greater than the amount of the lump sum. 

 

Rule 8 Delivery

 

The delivery deadline varies depending on their address. It is fixed, for an address in metropolitan France and abroad on the day of payment - 30 days. The cost of the ports offered will be Only in sending World relay, the place of reception remains at the buyer's choice.

If this delivery date is not met, the consumer will be able to cancel the purchase by recommended with AR and will have to be reimbursed for the full amount paid. The Hamon Act of 2014 introduced a maximum delivery period of 30 days from the date of online purchase, after this period no claim can be accepted and refunded. 

DisneyShop Collection disclaims any responsibility in case of loss, theft or breakage of your parcel by the carrier, in case of breakage the buyer has an obligation to check the contents of the parcel before accepting delivery by the carrier, in all cases aNo refund will be granted. However DisneyShop Collection undertakes to make the necessary claims and procedures with the carrier to find the lost package or to seek compensation from the carrier regarding the delivery costs.

 

Rule 9 : Customer Relations - After-sales service

 

For any information, question or complaint, the customer can contact the company's Customer Relations department from Monday to Friday from 9 a.m. to 7 p.m.

 

Address: 172 F Route des Iscles 84460 Cheval Blanc

 

Tel: 06.18.81.27.13

 

e-mail: serviceclients@disneyshopcollection.fr

 

Rule 10 : Satisfied or refunded

 

The customer has 14 free days from delivery to apply for a return from DisneyShop Collection and flip the product for no particular reason, the costs of returning to follow-up are his responsibility. The product must be returned under the same conditions as for the follow-up shipment. It is then refunded the price of the product in the month of receipt of it by the company DisneyShop Collection. 

Unless I'm mistaken, DisneyShop Collection the cost of shipping and returns will remain at the buyer's expense in the event of a change of mind. However, products returned incomplete, damaged or soiled are not taken back.

 VWe must return the ordered product within 14 days of sending your RAR retraction letter (see Model below) the refund will be made within 3 days of receiving the goods. It is obligatory to send us a cancellation request before the product is returned, otherwise DisneyShop Collection reserves the right not to refuse removal. 

Here is a template for requesting cancellation of purchase. 

 

 

Sender 

Name Name Name 
No. Street 
CP City 

                                                  Recipient 

                                                  Name Prenon

                                             No. Street

                                              CP City

 

 

Subject: Cancelling my order 

By this I request the cancellation of my order (specify the product) that I received on (date) as a result of the order I had placed remotely (specify by internet or mail) 

In accordance with the legal provisions - Art. L121-21 and the following Consumer Code  I beg you to refund me the sum of xxx, the total amount of this order. 

(politeness) 

 

 

Rule 11: Return Goods 


All unclaimed orders (Post or World Relay) and returned to the sender DisneyShop Collection will be kept for two months (from the day of receipt) by DisneyShop Collection after this time the objects will become the property of DisneyShop Collection and will be handed over  for sale.

Rule 12: Nominal Information 

 

This section is dedicated to our Privacy Policy.

 

When you order, the collected personal data will be processed by computer. 

Its purpose is to give you information about the usefulness and use of the personal data we collect during your visits to our site, when you create your customer account, when you order, when you contact the relationship. Client. 

Collecting and processing your data

The information we collect helps us to continually personalize and improve your shopping experience on DisneyShopCollection.com. We use them to process orders, deliver products and services, process payments and communicate with you about your orders, products, services and promotional offers.

In accordance with the Computer and Freedoms Act of 06/01/1978, you have the right to access, correct and delete data about you and to object to their processing. If you want to practice it, you can write to Mr Doto DisneyShop Collection 172F Path of the Iscles by indicating your name, first name, address, email and if possible customer reference in order to speed up the consideration of your request. 

This site is reported to the CNIL under the number: 1839829

 

Copyright: In accordance with French and international copyright and intellectual property law, the reproduction of all or part of this site (photos texts ect..) is formally prohibited unless express permission from the company DisneyShop Collection.

Have a nice visit to DisneyShop Collection!